We want you to know how we collect, use, share, and protect information about you. To better protect your privacy we provide this Privacy Policy (“Policy”) explaining our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect or is submitted to us through:

• The website at industrialfcu.mymortgage-online.com (“The Website”)
• Social media applications like Facebook, Google Plus, LinkedIn, and Twitter (“Social Media”)
• E-mail and other electronic messages.
• Interactions with advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.

This Policy does not apply to information collected by:

• Us offline.
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website or Social Media.

All information that you provide on the Website or Social Media is voluntary. If you submit personal information, you agree that we may keep a record of that personal information. You also agree that if you choose not to provide all requested information, our ability to process the requested information for the purpose that it is being submitted may be limited.

WHAT INFORMATION IS COLLECTED

We collect several types of information from and about users of the Website and Social Media, including information:

• By which you may be personally identified, like name, postal address, e-mail address, employer information, or telephone number (“Personal Information").
• That is about you but individually does not identify you.
• About your internet connection, your IP address, the equipment you use to access the Website or Social Media, and usage details (“Non-Personal Information”).

Personal Information. Personal Information that we collect may include:

• Information that you provide by filling in forms. This includes information you provide when you submit an application, register for an event, request information, enter a promotion, or report a problem with the Website.
• Content that you authorize us to access, publish, and view on Social Media.
• Records of your correspondence (including e-mail addresses), if you contact us.
• Your search queries and content viewed on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or Social Media, or transmitted to other users of the Website, Social Media or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of Social Media with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Non-Personal Information. Each time a computer visits the Website or Social Media to read or download information, we may collect certain information from that computer. This Non-Personal Information is automatically collected from the user’s computer and may include information like the following:

• Type of web browser being used (for example, Chrome or Firefox).
• Name of the Internet domain from which your computer accessed the Website or Social Media.
• IP address (an IP address is a number that is automatically given to a computer connected to the Web)
• Address of the website that connected you to Website or Social Media (like google.com or bing.com)
• Date and time your computer accessed the Website or Social Media.

Non-personal information does not tell us who you are. We reserve the right to associate non-personal information to personal information that you have provided through the Website or Social Media.

HOW INFORMATION IS COLLECTED

We collect this information directly from you when you provide it to us and automatically as you navigate through the Website or Social Media. Information collected automatically may include Non-Personal Information, and information collected through cookies and other tracking technologies.

COOKIES

We may place a text file called a cookie in the browser files of computers that visit this Site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information. Cookies also allow your computer to utilize all the features on this Site. The information that we collect using cookies is Non-Personal Information. You are always free to decline our cookies if your browser permits, but some parts of our Sites may not work properly for you if you do so.

HOW WE USE INFORMATION COLLECTED

Any of the information we collect from you may be used in one of the following ways:

• To present the website, social media, and its contents to you.
• To improve our website and customer service
• To contact you provide information or services that you request from us.
• To send periodic emails
• To notify you about changes to the Website, Social Media or any services we offer or provide though it.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We will use Non-Personal Information to help us make our Site more useful to visitors and for other business purposes. For example, we may tell business partners how many computers visited this site. We may also use the Non-Personal Information in cookies to help us to personalize this Site according to the preferences you tell us, and make your visit a more convenient experience.

DISCLOSURE OF YOUR INFORMATION

We will not give or share information to a third party to allow that third party to market its goods or services. However, we may share that information with a third party to assist Servion, Inc. in the marketing of our services to you.

We may disclose aggregated information about our users without restriction.

We may disclose Personal Information that we collect:

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties we use to support our business.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Servion, Inc., our customers or others.

HOW WE PROTECT YOUR INFORMATION

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We currently use:

• Google Analytics Demographics. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads through the following link:                    https://www.google.com/setting...
• Data.com. You can view their privacy policy at the following link: http://www.data.com/privacy/

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

If you visit a secure site, such as the page to access your mortgage, you will be asked for personal identification numbers which will give you access to that portal. This information enables The Servion Group to regulate entry to those private portions of linked to our website and to measure usage. Any identifying information gathered is not sold to third parties.

PRIVACY ON THIRD-PARTY WEBSITES AND SOCIAL MEDIA

The Website or Social Media may contain links to third-party applications, products, services, or websites (“Third-Party Locations”) for your convenience and information. We do not review, control, or monitor the privacy practices of those Third-Party Locations are not responsible for the practices employed by Third-Party Locations. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. We do not endorse or make any representations about Third-Party Locations. Just as with the Website and Social Media, we encourage you to review the privacy policy of any Third-Party Locations with which you interact before allowing the collection and use of your personal information.

We may also provide social media features that enable you to share information with your social networks and to interact with The Servion Group on various social media sites. The Servion Group is not responsible for the personal information you choose to provide in these forums. If you post, comment, indicate interest or complaint, or share personal information, including photographs, to any social network, blog, or other such forum, upon which The Servion Group has an account, please be aware that any information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes over which neither you nor The Servion Group have control.  Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites.

CHILDREN UNDER THE AGE OF 13

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website or Social Media from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. If you are under 13, do not use or provide any information on this Website or on or through any features/register on the Website or Social Media, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us online via our Contact Us page.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to the Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this Policy to check for any changes.

YOUR ACCEPTANCE OF THIS POLICY

By using the website or social media, you are entering into a binding contract with The Servion Group and are consenting to the use of your information as explained in this Policy. We may change or add to our Policy, so we encourage you to review it periodically. If you don’t agree with these terms or any future changes, then please don’t use interact with The Servion Group through the website or social media.

CONTACT US

If you would like to request changes to any information that you have submitted, have questions, or comments about this Privacy Policy, please contact us online via our Contact Us page, or send us an email at info@MyServion.com.

Last Modified: 1/1/2018